REMINDER: Update your Vantage apps!
Thank you,
The Vuforia Expert Capture Team
Get the latest updates on Vuforia Expert Capture
Thank you,
The Vuforia Expert Capture Team
We’re excited to share that Vuforia Expert Capture 3.22.0 is now available! This release focuses on making authoring faster and more intuitive, improving upload reliability, and enhancing approval workflows — all while continuing to streamline the user experience across the platform. Read on to learn more.
Vuforia Editor
This release introduces several enhancements that make procedure creation more intuitive, approval workflows more transparent, and uploads more reliable:
Vuforia Vantage
This update also brings usability improvements to the web experience, helping users navigate procedures more efficiently:
External API
To ensure consistency and align with best practices, this release includes an important change to how procedure execution data is accessed:
/customer-events//report
) has been permanently removed. Please use the POST method going forward.For full documentation and more information, please visit the Release Notes.
Thank you for choosing Vuforia. We’re committed to continuously improving your experience so you can deliver high-quality procedures with ease.
- The Vuforia Expert Capture Team
We are excited to announce that our next release, 3.21.0, is now live! This release includes updates that work cohesively together to improve your experience authoring, viewing, and reviewing when utilizing Vuforia Expert Capture.
Vuforia Editor: More Control, Flexibility, & Automation
We've made multiple improvements to Editor that make the editor experience smoother and more adaptable:
Vuforia Vantage: Smarter Viewing, Better Navigation
We’ve added new capabilities to enhance the end-user experience in Vantage, especially in web view:
Distribution Center: Ensure Tracking of Use On the Shop Floor
New URLs for Vuforia Expert Capture
Action Required: Our next Expert Capture Release (targeted for June 24th) will officially introduce new URLs. To ensure a smooth transition, please do the following by June 24th:
There is no need to update your existing browser bookmarks. URLs referencing original URLs (vuforia.ptc.com) will be automatically re-directed to our new URLs above. We have made the new target URLs available with this release to help you test & verify now.
If you have any questions about these updates, please don't hesitate to reach out. We look forward to our next release and delivering continued innovation!
Thank you for being part of the Vuforia Expert Capture community!
- The Vuforia Expert Capture Team
Hello Vuforia Expert Capture Customers,
Starting Monday, May 12, 2025 - PTC will change the website addresses for all products on its SaaS platform to use one global domain (*.portal.ptc.com). We are providing this announcement to provide time for your IT & Network team to update their network configurations. This will eliminate risk of disruption to your users that need access to Vuforia Expert Capture's applications such as:
What You Need To Do
Inform your IT & Network teams Vuforia Expert Capture will be under vuforia.portal.ptc.com (instead of vuforia.ptc.com) If your company performs URL filtering, then ask them to add *.portal.ptc.com to their allow lists if wildcard domains are supported. Otherwise, ensure these specific URLs are added to your allow lists to ensure uninterrupted access to Vuforia Expert Capture apps:
Additional Notes & Tips
One More Thing
Our 3.19.1 hotfix release supported a change in Microsoft Azure's Content Delivery Network (CDN) service is now delivering assets (videos, images) from:
While you are updating your network configuration - please add the CDN domains to your allow lists. Our Help Center network configuration guide (see here) will be updated soon to also reflect the change above.
Thank you,
The Vuforia Expert Capture Team
Here's a spotlight on what's new in the Vuforia Expert Capture 3.20.0 release:
Mobile Capture is Now Available
With our first release of the new year, we are excited to announce Mobile Capture is now generally available to customers. Mobile Capture enables customers to scale operations by allowing them to capture, collect, and document content in real-time, using the phones and tablets you already have.
By streamlining each step, Mobile Capture empowers frontline workers to document their know-how by capturing and collecting steps and assets, providing the authors with the necessary information to produce and publish digital work instructions. No more physical manuals – just instant help!
Learn More About Mobile Capture
Step Check Gains Further Enhancements
Building on the momentum of release 3.19.0, we are delighted to introduce new enhancements to Step Check, all aimed at furthering customer efficiency. Now, step checks can be shared between steps within the same procedure. For example, users can select a Step Check from a different step to carry over or discard for existing training data. Additionally, users can link or unlink steps as needed, anytime.
Moreover, users now have greater manual control! The Step Check thumbnail image for Pass or Fail State can be manually selected from an existing image via the image’s three-dot menu.
But that's not all!
With each release, we introduce numerous enhancements. Here are some additional key highlights from the latest update:
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes:
Coming Soon
In our upcoming 3.21 release (planned for mid-May) - we will have updated domains for improved access control & management on your behalf. Please inform your IT & Network Administrators to allow access to the following URLs: https://vuforia.portal.ptc.co and https://api.portal.ptc.com (replacing our current URLs: https://vuforial.ptc.com and https://api.ptc.com). We will provide another reminder with more details in April to help prepare you for this change.
Here's a spotlight on what's new in the Vuforia Expert Capture 3.19.0 release:
APIs and Integrations:
Self-Service with PTC Service Principals
We have been tirelessly working under the hood to make our APIs more expansive and easier to use so that you can integrate as-run procedure data or procedure execution data with your systems and workflows. In this release, we are happy to announce that our APIs are now compatible with PTC Service Principles. With service principals, admins can go into the PTC Admin Center, create the service principals, and immediately use the APIs. No requests to tech support, no waiting—just immediate self-service APIs when you need them!
Where can I use procedure data?
Our APIs offer access to a list of published procedures and retrieve run data and image feedback based on a procedure ID or serial number. Get started with our new APIs today to make AR an essential part of your workflow by connecting to other business systems, for example:
How to Create and Manage Service Principles
But that's not all!
With each release, we have a ton of new improvements. Here are just a few other highlights from the last releases:
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes:
Here's a spotlight on what's new in the Vuforia Expert Capture 3.18.0 release:
New: SSO Auto Provisioning
The fastest way to give your users access
We are excited to announce that SSO auto provisioning is now available for Vuforia Expert Capture! If you are an administrator, you will now find the option to add SSO auto provisioning to your environment. Once activated, any new users who authenticate via SSO will automatically be added to your organization with the appropriate system role.
This is great news for admins looking to remove a layer of overhead when adding new users. Not to mention, it is the fastest way for users to get the information they need. Simply sign in with SSO for immediate access to view a procedure. No more requests or waiting—just instant access.
How to Enable SSO Auto Provisioning
Step Check:
New enhancements for more efficient work
For this release, we have launched enhancements to help users get more out of Step Check while spending less time in setup and review:
This release is packed with a bunch of these little gems to help you work more efficiently. To view the full list of Step Check enhancements, click below to view our complete release notes.
But that's not all!
With each release, we have a ton of new improvements. Here are just a few other highlights from the last releases:
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes:
Here's a spotlight on what's new in the Vuforia Expert Capture 3.17.0 release:
New Feature: Step Check™ for Part Markers
Faster step creation with improved accuracy & robustness
If you love using Part Markers to identify critical components in your procedures, get ready to be excited by utilizing Step Check to perform AI-enhanced quality inspections directly on your Part Markers. This makes it quicker and easier to create your Step Check procedures - simply click the part you want to enable for Step Check, and you are done! Enabling Part Markers for your end users also allows them to perform checks quicker and easier - since the part itself is enabled for Step Check, they now have a full 360° range of view around the entire part and our AI will guide them to the most optimal viewpoint.
But that's not all! To make Step Check for Part Markers possible, we have done some serious work under the hood to improve our in-house AI. The result is improved accuracy and robustness for you and your users, especially when dealing with cases where the viewing direction is essential.
Try Step Check™ in Editor How to Enable for a Procedure
But that's not all!
With each release, we have a ton of new improvements. Here are just a few other highlights from the last releases:
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes:
Here's a spotlight on what's new in the Vuforia Expert Capture 3.16.0 release:
Improvements & Bug Fixes:
A clean-up to make room for more exciting features
We took the chance to use this release to clean up a bunch of those pesky bugs and implement some of the most requested improvements. So keep the feedback coming (via the community or your Vuforia contact person - we hear you!) and your eyes open for future releases.
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes:
Here's a spotlight on what's new in the Vuforia Expert Capture 3.15.0 release:
Improvements & Bug Fixes:
A clean-up to make room for more exciting features
We took the chance to use this release to clean up a bunch of those pesky bugs and implement some of the most requested improvements. So keep the feedback coming (via the community or your Vuforia contact person - we hear you!) and your eyes open for future releases.
To see the full list, detailed info, and how to use these new improvements and fixes, check out the full release notes: