Vuforia Expert Capture - New Domain Name Change
Hello Vuforia Expert Capture Customers,
Starting Monday, May 12, 2025 - PTC will change the website addresses for all products on its SaaS platform to use one global domain (*.portal.ptc.com). We are providing this announcement to provide time for your IT & Network team to update their network configurations. This will eliminate risk of disruption to your users that need access to Vuforia Expert Capture's applications such as:
- Vuforia Editor
- Vuforia Distribution Center
- Vuforia Vantage (iOS, Android, Hololens 2, RealWear and Apple Vision Pro*)
- Vuforia Insights
What You Need To Do
Inform your IT & Network teams Vuforia Expert Capture will be under vuforia.portal.ptc.com (instead of vuforia.ptc.com) If your company performs URL filtering, then ask them to add *.portal.ptc.com to their allow lists if wildcard domains are supported. Otherwise, ensure these specific URLs are added to your allow lists to ensure uninterrupted access to Vuforia Expert Capture apps:
Additional Notes & Tips
- PTC Admin Center is already under portal.ptc.com (no change needed).
- PTC Start Page is also already under portal.ptc.com (no change needed).
- Updating bookmarks is encouraged.
One More Thing
Our 3.19.1 hotfix release supported a change in Microsoft Azure's Content Delivery Network (CDN) service is now delivering assets (videos, images) from:
While you are updating your network configuration - please add the CDN domains to your allow lists. Our Help Center network configuration guide (see here) will be updated soon to also reflect the change above.
Thank you,
The Vuforia Expert Capture Team